This page lists the internal policies which set-out how we, as service, will make decisions in any given situation. Policy documents give us a framework to help ensure that we are treating everyone equally, and that our decisions don’t unfairly exclude or restrict access to our services.
Leicestershire Adult Learning Service (LALS) has a statutory and moral duty to ensure it provides services to adult learners with a view to safeguarding and promoting the welfare of adults who are deemed to be at risk.
More information on Safeguarding & PreventLeicestershire County Council is committed to providing an inclusive, supportive, and positive learning experience for all learners. As part of this we have high expectations in terms of learner behaviour. The following policy outlines what learners should expect from us and what our expectations are for our learners.
More information on Learner Disciplinary and Behaviour PolicyThis notice is to tell you about why we need your information and how we will handle it.
More information on Fair Processing NoticeThis privacy notice explains how the Department for Education (DfE) uses (processes) any personal data you give to us, or any that we may collect about you in relation to Key Stage 5 and adult education.
More information on Department for Education Privacy NoticeOur refund policy for cancelled courses and classes, withdrawing from a course and the refund process.
More information on Refund PolicyThis Fees Policy sets out the rules surrounding the amounts we charge for our courses, and the eligibility required for full and 10% fee remission.
More information on Adult Learning Fees PolicyWe believe in promoting equality, diversity, human rights and community cohesion because they’re an important part of making sure everyone is treated fairly. The strategy sets out our promise for working on this within Leicestershire between 2020 -2024. It includes information about our aims, how we will measure progress and who is responsible for monitoring the work.
More information on Leicestershire County Council - Equality, Diversity and Human Rights strategyThis policy states the Service’s commitment to the provision of coherent, impartial, and effective Information, Advice and Guidance to learners and prospective learners in order to support well informed choices about learning opportunities.
More information on Information, Advice and Guidance (IAG) Policy