Back to top

Information, Advice and Guidance

In need of some direction?

We have a team of professional, qualified Learning and Work Advisers on hand to offer FREE, impartial, information, advice and guidance on learning and work options available to you. To book your free, confidential and impartial appointment, please call  freephone 0800 988 0308 or email

What do you get out of an appointment with our Learning and Work Advisers?

Having an appointment with a Learning and Work Adviser supports you to make a plan, reach your goals in learning and work. Our information, Advice and Guidance service is quality assured under the Matrix standard. We can help you with:

Learning Support

  • We are able to support you with finding the correct course or learning opportunity, whether that is with ourselves to an alternative provider.

Employment Support

  • We can help you create or update  your CV.
  • We have access to Kudos AD – an adult career planning program that we can work through  with you to identify possible careers.
  • We can support you with job applications and interview techniques.
  • We can support you with finding an apprenticeship.
  • We can signpost to other agencies and organisations to help with job searching.


  • We can help you research local volunteering opportunities provided by various organisations.
  • We also have opportunities within Leicestershire County Council which we can support you with.

And more!

  • We have a number of courses that can support your wellbeing and we will discuss the opportunities available.
  • We are able to signpost to alternative organisations that can can support we are unable to ourselves.

Learn more about our Information, Advice and Guidance service...

GoLearn Logo with the words GoLearn and Leicestershire Adult Learning Service in purple

Our IAG Policy

Click the link below to view our up-to-date Information, Advice and Guidance Policy.

More information on Our IAG Policy
Matrix logo in black text

What is Matrix?

Click the link below to visit the Matrix Standard online, to find out more about how our information, advice and guidance service is assessed for quality.

More information on What is Matrix?
Work And Skills Leicestershire Logo with the words work & skills leicestershire

Work & Skills Leicestershire

If you are looking for guidance on finding employment, Work & Skills Leicestershire has resources available 24/7 via their website. Click below for more information.

More information on Work & Skills Leicestershire