Privacy Notices & Policies

Safeguarding & Prevent

Leicestershire Adult Learning Service (LALS) has a statutory and moral duty to ensure it provides services to adult learners with a view to safeguarding and promoting the welfare of adults who are deemed to be at risk.

Fair Processing Notice

This notice is to tell you about why we need your information and how we will handle it.

Information, advice & guidance policy

This policy states the Service’s commitment to the provision of coherent, impartial, and effective Information, Advice and Guidance to learners and prospective learners in order to support well informed choices about learning opportunities.

Department for Education Privacy Notice

This privacy notice explains how the Department for Education (DfE) uses (processes) any personal data you give to us, or any that we may collect about you in relation to Key Stage 5 and adult education.

Refund Policy

Our refund policy for cancelled courses and classes, withdrawing from a course and the refund process.

Leicestershire County Council - Equality, Diversity and Human Rights strategy

We believe in promoting equality, diversity, human rights and community cohesion because they’re an important part of making sure everyone is treated fairly.

The strategy sets out our promise for working on this within Leicestershire between 2020 -2024. It includes information about our aims, how we will measure progress and who is responsible for monitoring the work.