This accessibility statement applies to www.GoLearnLeicestershire.ac.uk
This website is run by Leicestershire County Council Adult Learning Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without text spilling off the screen
- Navigate most of the website using just a keyboard
- Listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some parts of the website may not be as easy to navigate with assistive technology that they should be e.g.
- some links don’t have a distinct name or aren’t descriptive enough
- alternative (alt) text is present but sometimes it isn’t meaningful for assistive technology users
- the order information is read out isn’t always logical
- there are skipped heading levels
- tables are used for layout purposes
- The colour contrast for some elements, may not be sufficient
- It wasn’t always obvious if a link was external or to a PDF document
- It’s not always easy to navigate using a keyboard e.g.
- It wasn’t always obvious where you were on the page
- Some links were redundant
- It was difficult to use the map
- Some list items aren’t coded properly in a mobile view
Feedback and reporting accessibility problems
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: Adult.Learning@leics.gov.uk
- Call: freephone 0800 988 0308 , option 6
We’ll consider your request and get back to you in 5 working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: Adult.Learning@leics.gov.uk or call: freephone 0800 988 0308 , option 6.
Enforcement procedure
Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .
Contacting us by phone or visiting us in person
If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. We also use Relay UK , a free app from BT which can help people with hearing and speech difficulties to communicate over the phone.
Call us on freephone 0800 988 0308 , alternatively visit one of our main learning centres.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some parts of the website may not be as easy to navigate with assistive technology than they should be e.g.
- some links don’t have a distinct name or aren’t descriptive enough e.g. the logo in the header and the links to learning centres. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
- Alternative (alt) text is present but sometimes it isn’t meaningful for assistive technology users e.g. the alt text on most images. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content
- The order information is read out isn’t always logical e.g. the venue cards on the home page. This fails WCAG 2.1 success criterion 2.4.3 Focus Order
- There are skipped heading levels e.g. on the policies page. This fails WCAG 2.1 success criterion 2.4.6 Headings and Labels
- Tables are used for layout purposes e.g.on the cookies policy page. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships The colour contrast for some elements, may not be sufficient. This fails 1.4.3: Contrast (Minimum)
It wasn’t always obvious if a link was external or to a PDF document e.g. the search for courses link on the home page. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
It’s not always easy to navigate using a keyboard e.g.
- on the home page you sometimes get stuck on the slider. This fails WCAG 2.1 success criterion 2.1.2 No Keyboard Trap
- it wasn’t always obvious where you were on the page e.g. the GoLearn logo and the home link on the homepage. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible
- some links were redundant e.g. on the course cards on the home page. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
- it was difficult to use the map using a keyboard e.g. selecting the ‘show on list’ button on the learning centres map page. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible
Some list items aren’t coded properly in a mobile view e.g. the tabs on the how to enrol page. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.
Content that’s not within the scope of the accessibility regulations
Embedded third party content
When using a screen reader, Google translate reads out each language and this can’t be skipped.
What we’re doing to improve accessibility
We will regularly review the accessibility of this website with automated testing using the Lighthouse and Wave accessibility tools and test with screen readers. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.
This statement was prepared on 6 July 2023.
This website was last tested on 5 July 2023. We did our own testing using the Lighthouse and Wave accessibility tools and tested with the Silktide accessibility tool screenreader and NVDA screenreader. We conducted manual testing exercises including navigating the website using a keyboard.
We tested a number of pages that included a wide range of functionality including menus, sub-menus, banners, buttons, hyperlinks, images, tables, page structure and a map.