You can contact us by phone, email, post or using the Adult Learning enquiry form. Alternatively, you can pop into one of our Learning Centres.
The Freedom of Information (FOI) Act allows you to request almost any information held by us.
If you think we have done a good job, or if you think we can do something better, we would love to hear your views.
Your feedback is an important part of our quality assurance. We are also really interested in hearing how your learning has helped you. We will not use or publish your feedback without your permission. There is a range of ways you can give your opinion:
The nature of organisations is that, occasionally, things do go wrong. In these instances, we encourage all our learners to voice their concerns to us so that we can take steps to solve these problems and try to make sure they don’t happen again. To help us to improve the quality of our service, please follow this complaints procedure:
We aim to formally respond to all complaints within 5 working days. Where this is not possible we will advise you of the issues and confirm an appropriate timeframe with you. If you prefer to communicate by post please address all complaints to: