Back to top

Work Based Learning

Leicestershire County Council have a track record of delivering a high quality, flexible work-based training services to employers across Leicestershire and nationally.

Our team works with employers of all sizes to design training programmes to meet organisational needs. We tailor programmes around job roles and skills gaps to make the training relevant to your occupational area, within the scope of the chosen Apprenticeship Standard or Qualification. Our main delivery sectors for our apprenticeship training are in: Adult Social Care, Teaching and Learning, and Business Administration, Payroll, and Management.

Employees, Apprentices and Trainees

Apprenticeships are paid jobs with embedded training. Around 20% of your paid time will be spent carrying out off the job training; this may be in the normal work setting or in a training setting. We work closely with the apprentice and employer to plan an individualised learning experience for each apprentice.

Traineeships are pre-apprenticeship work experience programmes with an employability, maths, and English study programme. Enrolment is only available via application to an employer.

We also offer other short courses designed to help you do your job better, many of these are FREE – and fit around your job. Please speak to your employer if you wish to study with us or, for FREE impartial Information, Advice, and Guidance, contact our Learning & Work Advisors.

To discuss apprenticeship and traineeship programmes with one of our Work Based Learning experts, or to discuss your business’ training needs in general, contact us on:

  • 0800 988 0308
  • If you are in work and interested in using an apprenticeship qualification to enhance your existing skills and knowledge, or progress in your career, speak to your line manager about apprenticeship opportunities that your employer may have.
  • If you are looking for work and need support to find an apprenticeship role, book an appointment with one of our Learning and Work Advisors who can provide free, 1:1, impartial advice.

Our courses

Business Administrator Apprenticeship (ST0070)

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

More information about Business Administrator Apprenticeship (ST0070)

Customer Service Practitioner (ST0072)

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

More information about Customer Service Practitioner (ST0072)

Early Years Educator (ST0135)

Early Years Educators, and other job roles such as nursery nurse and childminders, are highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe. They work in a range of settings including full day care, children’s centres, pre schools, reception classes and as childminders. They may either be working on their own or supervising others to deliver the Early Years Foundation Stage (EYFS) requirements set by Government for the learning, development and care of children from birth to 5 years old.

More information about Early Years Educator (ST0135)

Level 3 Award in Education & Training

The Level 3 Award in Education and Training (known as the AET) is an ideal foundation course for anyone looking to teach in the Further Education sector which includes adult community learning and voluntary organisations. The course is a great start to your teaching career and will provide you with the fundamental skills required for being a successful teacher. The AET is a recognised and valuable qualification for the FE sector.

More information about Level 3 Award in Education & Training

Payroll Administrator (ST0073)

Aimed at payroll professionals working in the day-to-day processing of payroll either in-house or as a bureau service. Payroll Administrator apprentices are typically either new to the role, are in post but lack comprehensive experience across all fields of the role or are experienced but lack formal qualifications. This apprenticeship covers all key areas of payroll processing including: foundations of payroll, pensions, technical aspects, (such as manual calculations of build-to-gross and gross-to-net pay), regulations and compliance, systems and processes.

More information about Payroll Administrator (ST0073)

Payroll Assistant Manager (ST0869)

Aimed at experienced or qualified payroll managers who are responsible for leading a team of payroll administrators. They may be new to this role, are being promoted, or have been in post for some time but require formalised education in the subject. This apprenticeship typically lasts for 24 months and covers: principles of payroll, leading and developing payroll functions (including business change), legislation, managing payroll teams, industry models, risks and opportunities, developing procedures, case law and process improvements.

More information about Payroll Assistant Manager (ST0869)

Teaching Assistant Apprenticeship (ST0454)

The Teaching Assistant Apprenticeship is a work-based learning programme which will give your employees the knowledge, skills and behaviours they need to support learning effectively in your school. Teaching Assistants are found in primary, secondary, special schools, alternative provision, and further education institutions such as sixth forms and colleges. Teaching Assistants work across all age ranges, supporting all learners.

More information about Teaching Assistant Apprenticeship (ST0454)

Team Leader or Supervisor Apprenticeship (ST0384)

A team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

More information about Team Leader or Supervisor Apprenticeship (ST0384)