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Business Administrator Apprenticeship (ST0070)

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

Course summary

The business administrator role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Why choose Leicestershire County Council as your provider?

Leicestershire County Council is an established main provider of apprenticeships, we offer a range of Apprenticeship  Standards to employers including Education, Care, Management and Business.

  • From our base in Leicestershire we offer flexible delivery methods including face to face at the workplace, utilising communication technology and via our learning centres across the county.
  • We work collaboratively with each employer and new apprentice to develop an individual learning plan that fits around business need.
  • Our experienced Trainer Assessors deliver taught sessions and complete regular review session with each apprentice to support the learning journey and keep employers fully involved and informed.
  • Our learning materials are available at all times within our dedicated online learning platform, enabling additional self-study, revision and portfolio building throughout the programme.
  • Our Trainer Assessors are back up by administrators, coordinators and managers who are also here to support employers with all aspects of the programmes we offer.

Key information about the standard:

  • Level: Level 3
  • Typical duration to gateway: 18 months
  • Maximum funding: £5000
  • Route: Business and Administration
  • Date updated: 31/05/2022
  • EQA provider: Ofqual

Full details of the specification can be found on the Institute for Apprenticeships website.

How to contact us:

To get in contact with us for an initial conversation about the learning opportunities we can offer you and your staff:

  • Call our central team on freephone 0800 988 0308 and ask to speak to a member of the ‘Work Based Learning Team’.
  • Email us directly at WorkBasedLearningTeam@leics.gov.uk with your enquiry.

Our service is accredited by the Matrix Standard, which underpins the quality of the information, advice and guidance we provide to our learners and employers. Initial conversations with our team aren’t binding and if we are unable to meet your needs; then we will advise you on the best alternative options.

If you are interested in becoming an apprentice:

Apprenticeship qualifications are directly linked to work and employment roles and, as such, are for those who are currently in work or are being recruited to a specific apprenticeship vacancy.

If you are in work and interested in using an apprenticeship qualification to enhance your existing skills and knowledge, or progress in your career, speak to your line manager about apprenticeship opportunities that your employer may have.

If you are looking for work and need support to find an apprenticeship role, you can call 0800 988 0308 or use the link to book an appointment with one of our Learning and Work Advisors who can provide free, 1:1, impartial advice. Alternatively you can search national apprenticeship vacancies in your area via the GOV.uk ‘Find an apprenticeship’ site.

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