Back to top

Business Administrator Apprenticeship (ST0070)

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

Course summary

The business administrator role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Why choose Leicestershire County Council as your provider?

Leicestershire County Council is an established main provider of apprenticeships, we offer a range of Apprenticeship  Standards to employers including Education, Care, Management and Business.

  • From our base in Leicestershire we offer flexible delivery methods including face to face at the workplace, utilising communication technology and via our learning centres across the county.
  • We work collaboratively with each employer and new apprentice to develop an individual learning plan that fits around business need.
  • Our experienced Trainer Assessors deliver taught sessions and complete regular review session with each apprentice to support the learning journey and keep employers fully involved and informed.
  • Our learning materials are available at all times within our dedicated online learning platform, enabling additional self-study, revision and portfolio building throughout the programme.
  • Our Trainer Assessors are back up by administrators, coordinators and managers who are also here to support employers with all aspects of the programmes we offer.

Key information about the standard:

  • Level: Level 3
  • Typical duration to gateway: 18 months
  • Maximum funding: £5000
  • Route: Business and Administration
  • Date updated: 31/05/2022
  • EQA provider: Ofqual

Full details of the specification can be found on the Institute for Apprenticeships website.

What to do if you are interested in an apprenticeship qualification?

For apprentices:

Apprenticeship qualifications are directly linked to work and employment roles and, as such, are for those who are currently in work or are recruited to a specific apprenticeship vacancy.

If you are in work and interested in using an apprenticeship qualification to enhance your existing skills and knowledge, or progress in your career, speak to your line manager about apprenticeship opportunities that your employer may have.

If you are looking for work and need support to find an apprenticeship role,  book an appointment with one of our Learning and Work Advisors who can provide free, 1:1, impartial advice. Alternatively you can search national apprenticeship vacancies in your area via the ‘Find an apprenticeship‘ site.

For employers:

If you are looking to find an apprenticeship provider to deliver this, or any other apprenticeship standard, visit the website where you can search for 100s of providers including local authority and national providers.

If you would like more information on the apprenticeship standards offered by Leicestershire County Council,

  • Call us on freephone 0800 988 0308 to speak to a member of the Work Based Learning Team
  • Email the team directly at