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Team Leader or Supervisor Apprenticeship (ST0384)

A team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

Course summary

Team Leaders/Supervisors provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Typical job titles for this role may include: Supervisor, Team leader, Project officer, Shift supervisor, Foreperson, and Shift manager. The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Why choose Leicestershire County Council as your provider?

Leicestershire County Council is an established main provider of apprenticeships, we offer a range of Apprenticeship  Standards to employers including Education, Care, Management and Business.

  • From our base in Leicestershire we offer flexible delivery methods including face to face at the workplace, utilising communication technology and via our learning centres across the county.
  • We work collaboratively with each employer and new apprentice to develop an individual learning plan that fits around business need.
  • Our experienced Trainer Assessors deliver taught sessions and complete regular review session with each apprentice to support the learning journey and keep employers fully involved and informed.
  • Our learning materials are available at all times within our dedicated online learning platform, enabling additional self-study, revision and portfolio building throughout the programme.
  • Our Trainer Assessors are back up by administrators, coordinators and managers who are also here to support employers with all aspects of the programmes we offer.

Key information about the standard:

  • Level: Level 3
  • Typical duration to gateway: 12 months
  • Maximum funding: £4500
  • Route: Business and Administration
  • Date updated: 25/01/2023
  • EQA provider: Ofqual

Full details of the specification can be found on the Institute for Apprenticeships website.

What to do if you are interested in an apprenticeship qualification?

For apprentices:

Apprenticeship qualifications are directly linked to work and employment roles and, as such, are for those who are currently in work or are recruited to a specific apprenticeship vacancy.

If you are in work and interested in using an apprenticeship qualification to enhance your existing skills and knowledge, or progress in your career, speak to your line manager about apprenticeship opportunities that your employer may have.

If you are looking for work and need support to find an apprenticeship role,  book an appointment with one of our Learning and Work Advisors who can provide free, 1:1, impartial advice. Alternatively you can search national apprenticeship vacancies in your area via the ‘Find an apprenticeship‘ site.

For employers:

If you are looking to find an apprenticeship provider to deliver this, or any other apprenticeship standard, visit the website where you can search for 100s of providers including local authority and national providers.

If you would like more information on the apprenticeship standards offered by Leicestershire County Council,

  • Call us on freephone 0800 988 0308 to speak to a member of the Work Based Learning Team
  • Email the team directly at