Team Leader or Supervisor Apprenticeship (ST0384)
A team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
Course summary
Team Leaders/Supervisors provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Typical job titles for this role may include: Supervisor, Team leader, Project officer, Shift supervisor, Foreperson, and Shift manager. The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
Why choose Leicestershire County Council as your provider?
Leicestershire County Council is an established main provider of apprenticeships, we offer a range of Apprenticeship Standards to employers including Education, Care, Management and Business.
- From our base in Leicestershire we offer flexible delivery methods including face to face at the workplace, utilising communication technology and via our learning centres across the county.
- We work collaboratively with each employer and new apprentice to develop an individual learning plan that fits around business need.
- Our experienced Trainer Assessors deliver taught sessions and complete regular review session with each apprentice to support the learning journey and keep employers fully involved and informed.
- Our learning materials are available at all times within our dedicated online learning platform, enabling additional self-study, revision and portfolio building throughout the programme.
- Our Trainer Assessors are back up by administrators, coordinators and managers who are also here to support employers with all aspects of the programmes we offer.
Key information about the standard:
- Level: Level 3
- Typical duration to gateway: 12 months
- Maximum funding: £4500
- Route: Business and Administration
- Date updated: 25/01/2023
- EQA provider: Ofqual
Full details of the specification can be found on the Institute for Apprenticeships website.
Team Leader or Supervisor Apprentice: Meet Jessica
Jessica Jaques, a project support officer in Engineering Services, successfully completed her Team Leader or Supervisor Advanced Apprenticeship, achieving a distinction in her End Point Assessment (EPA) in July. Through hard work, dedication, and the support of her Trainer Assessor, Jess not only excelled in the programme but also secured a promotion to Project Manager within the Transport Projects and Programmes team.
How to contact us:
To get in contact with us for an initial conversation about the learning opportunities we can offer you and your staff:
- Call our central team on freephone 0800 988 0308 and ask to speak to a member of the ‘Work Based Learning Team’.
- Email us directly at WorkBasedLearningTeam@leics.gov.uk with your enquiry.
Our service is accredited by the Matrix Standard, which underpins the quality of the information, advice and guidance we provide to our learners and employers. Initial conversations with our team aren’t binding and if we are unable to meet your needs; then we will advise you on the best alternative options.
If you are interested in becoming an apprentice:
Apprenticeship qualifications are directly linked to work and employment roles and, as such, are for those who are currently in work or are being recruited to a specific apprenticeship vacancy.
If you are in work and interested in using an apprenticeship qualification to enhance your existing skills and knowledge, or progress in your career, speak to your line manager about apprenticeship opportunities that your employer may have.
If you are looking for work and need support to find an apprenticeship role, you can call 0800 988 0308 or use the link to book an appointment with one of our Learning and Work Advisors who can provide free, 1:1, impartial advice. Alternatively you can search national apprenticeship vacancies in your area via the GOV.uk ‘Find an apprenticeship’ site.
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