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How to Apply

Discover a new passion with hundreds of GoLearn! Adult Learning courses, available in community venues across Leicestershire. You can browse 100s of courses and apply online using the link below, or you can email us at adult.learning@leics.gov.uk to be put in touch with an advisor that can help you to understand your options.

Search for courses here

How do I find a course?

To discover what lifelong learning opportunities are available in your area,  browse online using the course search. This course search can be navigated using subject area, keywords, venues and districts. You will also be able to see detailed course information to give you an idea of course content and where / when courses are starting across the county.

If you would like more detail on what we offer across the service and why, you can use main menu to browse all courses.

How do I apply?

At GoLearn we use a 2-step application process for applying for courses.

Step 1 – Apply Online! Once you have chosen your course(s) using the course search (linked above) you can click to ‘apply online’ and complete the form with your details. Once you submit the application, our team will check your eligibility and that your details are correct.

We are unable to offer places to learners returning to study the same ‘learning aim’ on courses. Following initial review of your application we will do our best to provide an appropriate alternative course. Where this is not possible we will endeavour to signpost you to alternative providers.

Within 5 working days you should expect to receive an email confirming your place.

Step 2 – Accept your place! To accept your place you need to do is pay any fees associated with your learning. You will have 5 working days to complete payment or set-up any instalment plans. Some courses will require an assessment before your place is confirmed. This is to make sure we match you to the correct course at the correct level, and if this assessment is needed, your place will be reserved until it is complete.

If the course you are applying for has no fees, or if you are eligible to attend your chosen course for free, then you you won’t have to complete this step.

Once your application is complete, and any fees have been paid, you will be sent an enrolment pack including a link to our Learner Handbook which details all the information you will need to know during your time with us. You will also receive a Student Reference Number which we recommend keeping somewhere safe as you may need to refer to it when contacting us.

Frequently Asked Questions (FAQs)

Can I apply face to face or on the phone?

The recommended way to apply is online via our website.

If you need support in completing your application you are welcome to attend a centre or give us a call. 

How do I check the status of my application?

You will be kept informed of the progress of your application by email and text message.

Please ensure that your email address and mobile phone number are correct, and that you have selected the correct GDPR permissions, when completing the application form. This will reduce the chance of any missed communications. 

How long will my application take to be reviewed?

We aim to review all applications within 5 working days

Can I pay for my course in instalments if my course is eligible?

Yes, you can. If your course is eligible and costs over £50.00 you will be asked as part of the application process if you would like to pay in instalments.

More information on instalment plans can be found on our Financial Support pages.

I have enrolled on more than course at the same time will I be sent different payment links?

No, you will be sent one payment link with a breakdown of each individual course and its cost.

When completing payment you will be asked to confirm some of the details of the application to ensure you are being charged correctly. 

Is there an alternative way to pay for my course than via online payments?

Yes, once you have received an email or SMS message confirming your place you will need to contact us within 5 working days to arrange payment via phone or visit a centre.  

Am I guaranteed a place if I apply?

Our priority is to ensure we offer learners their first choice where we are able. If we cannot give you the course you applied for, you will be offered an alternative or added to a waiting list.  

What if the course I apply for is full?

You will be offered an alternative course where spaces allow or offered a place on a waiting list. 

How many applications can I submit?

You can submit as many applications as you need, but please only apply for the course(s) that you want to do, and please do not apply for more than one of the same course per term.

If the course, you want becomes full we will attempt to offer you an alternative or add you to the waiting list. 

Once I am accepted onto a course, how long do I have to pay?

You will have 5 working days to complete the payment, either via the payment link we send out or via an alternative method. If you do not complete the payment within this timeframe, your place will be offered to the next person on the waiting list.

You will be contacted with reminders, so please ensure we have all necessary contact details. 

If I have been asked to provide proof of income before being accepted onto the course, how long will I have to do this? And how can I do this?

 If you need to provide documentation before being accepted on your course, you have 5 working days to provide your documents and pay any fees due. You can scan (or photograph) your documents and email them to us at adult.learning@leics.gov.uk. If you cannot email these documents, you can visit a centre in-person.  

How are decisions made on the allocation of places on a course?

Applications will be reviewed in the order the are received, we reserve the right to offer an alternative course if more suitable.  

How do I know the request for payment is genuine?

The email containing the link will come from Leicestershire Adult Learning Service: adult.learning@leics.gov.uk.

The link will load a payment form with GoLearn! branding. The form will list the course(s) you are making payment for. If you are unsure about the link, please contact our team.

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