GoLearn! Launches New Online Compliments, Suggestions and Complaints Form

The new digital form provides a simple, accessible and convenient way for individuals to share their experiences with us. Whether you would like to praise a member of staff, suggest an improvement, or raise a concern, your feedback is valuable and helps us shape the services we provide.

Why Your Feedback Matters

Listening to our learners, employers and stakeholders is essential to ensuring we continue to meet the needs of our communities. Feedback allows us to:

• Celebrate and recognise exceptional service and achievements.
• Identify opportunities to improve our programmes and processes.
• Address concerns quickly and fairly.
• Continue developing a positive experience for everyone who engages with GoLearn!.

Every compliment, suggestion and complaint is reviewed by the appropriate team and helps inform future improvements across the organisation.

A Simpler Way to Get in Touch

Our new online form has been designed to be user-friendly and accessible, allowing feedback to be submitted at any time from any device. The streamlined process ensures that submissions reach the right people quickly, helping us provide a timely response where required.

Whether your feedback relates to a course, a member of staff, customer service, facilities or any aspect of your experience with GoLearn!, we encourage you to let us know.

Committed to Continuous Improvement

At GoLearn!, we believe that feedback is one of the most powerful tools for improvement. We are grateful to everyone who takes the time to share their experiences and perspectives. Your voice helps us celebrate what we do well and focus on areas where we can do even better.

Submit Your Feedback Today

The new Compliments, Suggestions and Complaints Form is now live and available on our website. by clicking ‘Contact us’ or by clicking Compliments, Suggestions and Complaints Form

We welcome your feedback and look forward to hearing from you as we continue our commitment to providing excellent learning opportunities and services for all.

Thank you for helping GoLearn! learn, grow and improve.